UJET is an AI-powered, digitally savvy cloud contact center that you can count on for unparalleled security, scalability, and reliability. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.
We are looking for a Channel Marketing Manager who understands the Contact Center market, and can help define and support our joint go to market strategy across the UJET Channel Partner network. Reporting into the Sr. Director, Product Marketing, you’ll work with both our Channel and Marketing teams to create, deliver, and coordinate product and sales training, partner enablement, incentives and SPIFFs, and joint marketing programs, materials, and content.
The ideal candidate has channel marketing and partner enablement experience within the Contact Center and/or Telecommunications / UCaaS markets.
The role requires a person who can both leverage and extend existing core marketing materials and strategy, and refactor them as needed for different partners, and target segments and personas.
UJET is an Equal Opportunity Employer
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).
Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.
In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!