About Us

UJET is the world’s first and only cloud contact center platform for smartphone-era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.

Opportunity:

The Marketing Events Manager will manage all corporate and channel events for UJET. They will be responsible for the event budget, logistics, and execution of stellar event experiences to showcase the UJET brand at all contact center industry tradeshows, user conferences, channel and field events, road shows, and internal events. The role will also be responsible for managing all alliance marketing initiatives, and working closely with the internal alliances team to ensure they meet deadlines where marketing deliverables are needed.

Responsibilities:

  • Manage all contact center industry tradeshows, channel and field events, road shows, user conferences, and internal events
  • Align with the alliances team to manage marketing activities & deliverables including webinars and events for our core alliance partners
  • Execute on sponsorships, vendor relationships, budgeting and track all event ROI
  • Will work collaboratively with product marketing and demand gen on event and social campaigns to elevate the UJET brand at all events
  • Create checklists and toolkits for events to organize, plan and execute super successful and polished events

Who You Are:

  • 10+ years of experience in event management, planning and execution
  • Detail-oriented, strong communication, and willing to take risks to make the UJET brand stand out from the competition
  • Thorough attention to detail - must pay attention to the brand and brand identity when pulling together all elements of an event for larger tradeshows
  • Team player! Willing to bring fun ideas to the table, brainstorm with the team, and work in a fast-paced environment
  • Willing to think outside of the box, and takes direction easily. We’re looking for a go-getter who can drive results and execute without a lot of hand holding

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!

UJET is an Equal Opportunity Employer

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).