About Us

UJET is the world’s first and only cloud contact center platform for smartphone-era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.

Opportunity:

The Digital Marketing Manager will execute digital and web marketing strategies to create brand awareness, generate leads and drive conversions. We are seeking a powerhouse, data-focused marketer, with B2B marketing experience, Account Based Marketing and web analytic knowledge to execute highly effective digital marketing campaigns across PPC, Digital Display, Social and Video channels.

Responsibilities:

  • Design and execute the digital marketing strategy to drive maximum engagement across SEO, Paid Search, Digital Display, ABM, Social, and Video.
  • Work closely with the Content Manager, Marketing Automation Manager, Website Manager and Design team to launch high-frequency B2B marketing campaigns that will generate leads.
  • Work with digital agency to schedule, launch, monitor and measure coordinated multi-channel campaigns focused on targeted accounts and personas.
  • Manage the relationships with ABM, Social and Web Analytics platforms in the marketing tech stack.
  • Manage A/B testing, web analytics, reporting and strategy behind web optimization to continually improve web performance
  • Pull weekly website reports to understand trends and make recommendations based on analysis

Who You Are:

  • Minimum 5-7 years of digital marketing with a strong understanding of B2B SaaS preferred
  • Innovative and creative problem-solver with strong communication skills across internal and external stakeholders
  • Understanding of digital marketing, CRO, ABM, and experience working with marketing agencies/platforms
  • Outstanding team collaborator, open to idea/project iteration
  • Strong project manager with excellent written and oral communication skills
  • Working knowledge of CRM and Marketing Automation systems such as; Salesforce, Marketo, and Jira
  • Solid knowledge of web analytics tools such as Google Analytics
  • High energy with the ability to manage multiple initiatives simultaneously in a fast-paced environment

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!

UJET is an Equal Opportunity Employer

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).